1. Identity of the Controller and Contact Information
In accordance with Article 13 of the GDPR, the data controller must provide data subjects with its identity and contact details. Hokimi is operated by JRK DIGITAL MARKETING B.V., headquartered in the Netherlands (Johan de Wittlaan 7, 2517 JT Den Haag, Netherlands). Our registration number with the Dutch Chamber of Commerce (KVK) is 98096591.
1. Data Controller: JRK DIGITAL MARKETING B.V.
2. Address: Johan de Wittlaan 7, 2517 JT Den Haag, Netherlands
3.Email: info@hokimi.com
4. Phone: +31 6 30 75 87 91
5. Data Protection Officer (DPO): We have appointed a Data Protection Officer, who can be reached at info@hokimi.com.
2. Personal Data We Collect
Hokimi may collect the following data directly or indirectly:
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Identity information: Name, username, profile photo, date of birth, gender (only when voluntarily provided).
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Contact information: Email address, phone number, mailing address.
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Account information: Login credentials, language preferences, transaction history, group-buying participation records.
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Payment information: When you purchase goods or participate in group-buying, we collect payment-related details (e.g., last four digits of your credit card, bank account IBAN). Full payment data is processed by third-party payment providers.
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Usage data: Browsing history, clicks, search keywords, IP address, browser type, device identifiers, location data (collected only with explicit consent), used for analytics and security.
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Merchant interaction data: Feedback and reviews you provide to merchants.
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Marketing data: Preferences provided when you subscribe to newsletters or participate in promotions.
3. How We Collect Data
We collect data in the following ways:
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Data voluntarily provided when registering an account, filling out a profile, submitting a merchant application, or posting reviews.
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Transaction details when you join group-buying deals, purchase products, or use coupons.
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Automatically generated technical data when you browse or use our website and app (through cookies, log files, or similar technologies).
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Data obtained from authorized third parties (e.g., payment providers, social media, advertising partners) when you have consented to share such data.
4. Purposes and Legal Bases for Processing
In accordance with Article 6 of the GDPR, Hokimi processes your data for:
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Service delivery and improvement: Creating and managing accounts, personalized recommendations, handling group-buy transactions, customer support, and platform improvements.
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Legal basis: Contract performance, legitimate interest (improving services).
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Marketing and communication: Sending updates about features, promotions, and coupons.
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Legal basis: Consent (can be withdrawn at any time) or legitimate interest.
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Analytics and statistics: Analyzing user behavior to optimize experience and performance.
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Legal basis: Legitimate interest.
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Security and fraud prevention: Identifying and preventing fraud, illegal activities, or violations of terms.
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Legal basis: Legitimate interest, legal obligation.
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Legal obligations: Disclosing data when required by regulation, dispute resolution, or lawful government requests.
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Legal basis: Legal obligation.
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5. Data Sharing and Disclosure
We may share personal data in the following circumstances:
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Merchants or partners: To fulfill group-buy transactions or promotions, necessary data (e.g., order information) may be shared with participating merchants.
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Third-party service providers: Trusted providers of hosting, payments, analytics, marketing, or customer support. They process data only under our instructions and must adhere to confidentiality agreements.
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Legal requirements: When required by court order, law enforcement, or to fulfill legal obligations.
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Business changes: During mergers, acquisitions, or asset transfers, your data may be transferred. You will be notified in advance, and the recipient must uphold this Privacy Policy.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as EU Standard Contractual Clauses (SCCs) or transfers to countries recognized as having adequate protection.
7. Data Retention
We retain data only as long as necessary for the purposes collected, or longer when required by law or dispute resolution. Data is deleted or anonymized once retention ends.
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Example: Account information deleted within 2 years after closure.
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Marketing data deleted immediately upon unsubscribing.
8. Your Rights
Under the GDPR, you have the following rights:
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Access: Obtain a copy of your personal data.
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Rectification: Correct inaccurate or incomplete data.
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Erasure (Right to be Forgotten): Request deletion where legally permissible.
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Restriction of processing: Request limits on how we process your data.
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Data portability: Request your data in a structured, machine-readable format and transfer to another controller where technically feasible.
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Objection: Object to processing based on legitimate interests or for direct marketing.
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Withdraw consent: Withdraw consent at any time (without affecting lawfulness of prior processing).
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Lodge a complaint: File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.
9. Children’s Privacy
Our services are intended for users aged 16 and above. If under 16, you may only use our services with parental/guardian consent. If we inadvertently collect children’s data, we will promptly delete it.
10. Data Security
We implement technical and organizational safeguards to protect against unauthorized access, disclosure, alteration, or loss. Examples include encrypted transmission, access controls, and regular audits. However, no internet transmission is 100% secure; please be aware of residual risks.
11. Updates to this Policy
We regularly review and update this policy to reflect legal or service changes. Updates will be prominently displayed on our website and, if significant, communicated via email. In compliance with the Digital Services Act (DSA), users will be notified when changes are made.
12. Contact
If you have questions, complaints, or wish to exercise your rights, contact us at:
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Mailing address: Johan de Wittlaan 7, 2517 JT Den Haag, Netherlands
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Email: info@hokimi.com
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Phone: +31627342441